Impact of KBIs on transformations towards productivity improvement


 Currently, organizations are focusing on maximizing the productivity of their people and processes, as it is crucial for organizational evolution and building resilience in the face of potential uncertainty, volatility, or crises.

Organizational strategy requires investment in automation, Artificial Intelligence, and Digitalization post-COVID more than ever before. It is important to change the ways of working and behaviors of individuals.

Productivity entails striking a balance between value delivered and investment made while maintaining sustainability, the environment, and people, without leaving anyone behind.

In summary, productivity could be defined as achieving impact while caring for people and the environment sustainably, minimizing waste, and maximizing value delivered to the customer and thus to society, the ultimate recipient of said value. Therefore, an increase in product or service quality with a reduction in cost and time to market would enhance efficiency, well-being, and could generate new business models.

One of the significant impacts and changes in organizations is sustainability, which refers to the ability to not compromise the future and meet long-term well-being needs. This becomes the spearhead of any transformation, always linked to organizational productivity.

While terms such as value delivered, cost reduction, time to market reduction, and efficiency are often associated with short-term gains or quick wins, something crucial that impacts organizational sustainability and sets one organization apart from another is environmental, economic, and social impact (known not only externally in society but internally in the culture of the organization's people).

All of this refers to the sustainable values, principles, and behaviors that we allow in organizations to maintain the organization's DNA, long-term commitment, innovation, participation, empowerment of all employees, and the culture or practice of continuous improvement.

To achieve this, we promote measurement systems, progress, and change advancement (change in the wrongly termed organizational culture), rarely used and which impact not only economic results but profound changes in behaviors, attitudes, and skills that allow long-term organizational sustainability through new leadership models, enabling significant organizational results with market impact.