La traducción al inglés de manera profesional es:
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Starting in 2014, the 5 Universals of Change emerged, helping change agents balance a "push and pull" approach in transformation processes. The path to becoming a modern change agent involves mastering these agile principles and tools.
The 5 Universals of Change
1. Shared Purpose
- Align individual and organizational objectives.
2. Active Participation
- Co-create solutions with multidisciplinary teams.
3. Rapid Experiments
- Short test-and-error cycles (2-4 weeks).
4. Constant Feedback
- Use pulse surveys and real-time data.
5. Iterative Adaptation
- Adjust plans based on evidence, not assumptions.
Path to Becoming a Modern Change Agent:
- Combine Agile, Design Thinking, and Lean Change.
2. Key Tools:
- Kanban boards for visual management.
- Change canvases for mapping stakeholders.
3. Soft Skills:
- Active listening | Systemic thinking | Resilience to ambiguity.
Practical Example:
A change agent applies the 5 Universals to digitize a company:
1. Defines the purpose with participatory workshops.
2. Prototypes solutions in 3-week sprints (experimentation).
3. Adjusts the plan using adoption metrics (feedback).
Key Notes:
- Push: Top-down strategies with low flexibility.
- Pull: Bottom-up approach prioritizing engagement.
- Modernity: Balancing speed and empathy, using AI for predictive analysis of change resistance.
Based on the principles of Jason Little (author of "Lean Change Management") and updated for the era of accelerated digital transformation.
Learning Objectives:
Lean Change Agent Foundations is a 16-hour training experience designed to:
- Integrate the best of Agile, Lean Startup, and Design Thinking.
- Create a change management approach tailored to each organization.
- Develop customized strategies for specific transformations.
Expected Outcomes:
1. How to Integrate Agile and Change Management?
- Key Techniques:
- Change sprints with 2-4 week cycles.
- Kanban boards to visualize progress.
- Example:
Use Daily Standups to monitor the adoption of new processes.
2. How to Apply Agile Practices in Complex Programs?
- Tools:
- Impact Mapping to align objectives.
- Lean experiments to validate hypotheses.
- Real-life Case:
Digital transformation in banking using monthly iterations and ROI metrics.
3. How to Reduce Uncertainty Through Iterations?
- Steps:
1. Prototype changes with MVP (Minimum Viable Product).
2. Measure with pulse surveys and qualitative data.
3. Adjust using the Build-Measure-Learn cycle.
4. How to Reframe Resistance to Change?
- Mindset Shift:
- View resistance as valuable feedback.
- Use Design Thinking to empathize with detractors.
- Tactic:
Co-creation workshops to turn obstacles into opportunities.
Key Course Tools:
- Change Canvas: To map stakeholders and risks.
- Impact/Effort Matrix: To prioritize initiatives.
- Experiment Playbook: 12 ready-to-use templates.
Conclusion:
This program transforms participants into agile change architects, capable of combining speed, empathy, and data to achieve sustainable transformations. Based on methodologies by Jason Little (Lean Change Management) and Eric Ries (Lean Startup), adapted for VUCA environments.
Key Features:
Demonstrate how to apply Agile, Lean Startup, and Design Thinking practices in change management.
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